Customer Service

The Stealth Advantage

As an independent supplier, we are more comprehensive than most franchise distributors. Our procurement process allows us to be flexible in sourcing parts from a diverse population of vendors. This makes Stealth capable of searching more channels to find the stock you need.

But we know that finding quality parts is only half of the solution. We know our customers need accurate information the first time around. We pride ourselves on presenting collected information with great speed to ensure our customers have what they need to make their decision.

There are other advantages to working with Stealth as well.

Some of which include:

  • Quality is first: Quality takes commitment, resources and dedicated associates. We are committed to the quality of the components we sell. We’ve developed an internal Quality Assurance program to ensure all associates adhere to the quality standards we’ve implemented.
  • Diverse supply sourcing: Our unique and diverse supply network gives us the capability of having or finding those difficult to find parts your regular supplier doesn’t have.
  • Experienced associates: Our in-house training program provides industry training to all associates. In addition, nearly 20% of our sales and procurement staff have over 8 years direct industry experience.
  • Prompt personal service: We know your time is valuable and we want to assist you as quickly as possible. Each customer has a dedicated resource in their assigned Account Executive (AE). This results in quotes usually being returned within 15 minutes of request. We want our customers to be long-term partners, not one-time buyers. Our sales professionals excel at developing those long-term, mutually beneficial relationships by being ethical, trustworthy and helpful to each customer.
  • Forward thinking: Some customers know what the future holds for their production needs. We have the capability to stock and source your future orders to ensure your production lines don’t stop.

Want to learn more about the Stealth Advantage… contact an AE today.

Stealth’s value added services include in depth market information, online ordering and parts search capabilities and excess inventory management services among others.

Customer Commitment | Terms & Conditions | Supplier Management | Returns